The company
hallo, is a one-stop shop offering mission-critical, managed IT services to over 12,000 small and medium-sized clients (SMEs) across the Netherlands and, increasingly, abroad. Its proprietary, automated service delivery platform includes self-service tooling for customers and enables it to support small businesses highly efficiently and at scale. By augmenting standard software stacks, such as Microsoft Modern Workplace, with its own in-house tools, the company leverages a hybrid delivery model that successfully combines digital efficiency with local presence.
The market
Small and medium sized companies across Europe are undergoing a process of rapid digital transformation. IT has become mission-critical and central to their operations and long-term competitiveness, and its failure can be disruptive and costly. Most of these businesses, however, lack the internal resources to manage increasingly complex IT systems and to meet escalating threats to their cybersecurity. The result is a growing demand for providers of scalable automated IT services that are tailored to the SME market and deliver security, reliability, and efficiency.
